Privacy & Data

Privacy Policy –
23 Takabet

At 23 Takabet, your privacy is not an afterthought — it is built into how the platform works. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.

Last Updated: January 2025 Language: English Applies To: Bangladesh Players

Summary: 23 Takabet collects only the data needed to operate the platform, process payments, and keep your account secure. We do not sell your data. We do not share it with advertisers. You have the right to access, correct, and delete your data at any time by contacting us at [email protected].

01 Introduction

This Privacy Policy applies to all users of the 23 Takabet platform, including the website at 23-takabet.net and the 23 Takabet mobile app. It explains how 23 Takabet collects, stores, uses, and protects the personal data of its registered players and website visitors.

By registering an account or using the 23 Takabet platform in any way, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree with this policy, you should not use the platform.

This policy should be read alongside the 23 Takabet Terms and Conditions and the Responsible Gaming guidelines. Together, these documents form the full agreement between you and 23 Takabet regarding your use of the platform.

23 Takabet takes data protection seriously. We apply industry-standard security measures to all personal data we hold, and we only collect information that is genuinely necessary for the operation of the platform and the delivery of our services to players in Bangladesh.

02 Data We Collect

23 Takabet collects two categories of data: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

  • Registration data: Full name, date of birth, email address, phone number, and preferred username when you create your 23 Takabet account.
  • Identity verification data: Copies of government-issued ID documents (national ID card, passport, or driving licence) submitted during KYC verification.
  • Payment data: Mobile banking account numbers (bKash, Nagad, Rocket) and bank account details used for deposits and withdrawals. Full payment credentials are never stored on 23 Takabet servers — they are processed by our payment partners.
  • Communication data: Messages sent to 23 Takabet support via live chat or email, including the content of those messages and any attachments.
  • Responsible gaming data: Deposit limits, loss limits, self-exclusion requests, and other responsible gaming preferences you set on your account.

Information collected automatically:

  • Device data: Device type, operating system, browser type and version, screen resolution, and device identifiers.
  • Usage data: Pages visited, games played, session duration, bet history, and navigation patterns within the platform.
  • Location data: General geographic location derived from your IP address. 23 Takabet does not collect precise GPS location data.
  • Log data: Server logs including IP address, access timestamps, and error reports.
Data Type Purpose Retention Period
Registration data Account creation and identity verification Duration of account + 5 years
KYC documents Age and identity verification Duration of account + 5 years
Payment data Processing deposits and withdrawals Duration of account + 7 years
Game history Dispute resolution and auditing 5 years from date of activity
Support communications Customer service and quality assurance 3 years from date of communication
Device and usage data Security monitoring and fraud prevention 2 years from date of collection

03 How We Collect Your Data

23 Takabet collects your personal data through the following channels:

  • Account registration: When you create your 23 Takabet account, you provide your name, date of birth, contact details, and preferred login credentials.
  • KYC verification: When you submit identity documents to verify your account before your first withdrawal.
  • Deposits and withdrawals: When you initiate a payment transaction on the platform, your payment details are processed and a record is created.
  • Platform usage: Automatically, as you browse the website, play games, and interact with the 23 Takabet app. This includes cookies and similar tracking technologies.
  • Support interactions: When you contact the 23 Takabet support team via live chat or email.
  • Third-party verification providers: Identity verification services may share the results of document checks with 23 Takabet to confirm your eligibility to play.

No Data Purchased: 23 Takabet does not purchase personal data from data brokers or third-party marketing lists. Every piece of data we hold about you comes directly from your interaction with the platform or from verification providers acting on your behalf.

04 How We Use Your Data

23 Takabet uses your personal data only for legitimate purposes directly related to the operation of the platform and the delivery of services to you. We do not use your data for purposes you would not reasonably expect.

  • Account management: To create, maintain, and secure your 23 Takabet account, including verifying your identity and age.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain accurate financial records.
  • Game delivery: To provide access to all 23 Takabet games including Dice, Super Keno, Ultra Treasure, Basketball, Shaolin Soccer, and Phoenix Rises, and to record game outcomes for auditing purposes.
  • Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support service.
  • Security and fraud prevention: To detect and prevent unauthorised access, fraudulent activity, money laundering, and abuse of the bonus system.
  • Regulatory compliance: To meet our legal obligations, including anti-money laundering (AML) requirements and age verification regulations.
  • Platform improvement: To analyse usage patterns and improve the design, performance, and features of the 23 Takabet platform.
  • Responsible gaming: To monitor gaming behaviour and apply responsible gaming tools where necessary to protect player wellbeing.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers and bonus updates.

Marketing Communications: 23 Takabet will only send you promotional emails or SMS messages if you have explicitly opted in during registration or through your account settings. You can opt out at any time by updating your communication preferences or by contacting [email protected].

05 Data Sharing and Disclosure

23 Takabet does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors: bKash, Nagad, Rocket, and banking partners receive the payment information necessary to process your transactions. These providers operate under their own privacy policies and are bound by strict data security standards.
  • Identity verification providers: KYC verification partners receive copies of your identity documents to confirm your age and identity. Verification results are shared back with 23 Takabet.
  • Fraud prevention services: Anonymised or aggregated data may be shared with fraud detection services to identify suspicious patterns across the industry.
  • Regulatory and legal authorities: 23 Takabet will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, including in response to anti-money laundering investigations.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.

All third parties with whom 23 Takabet shares data are required to handle that data securely and to use it only for the specific purpose for which it was shared. 23 Takabet does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking Technologies

23 Takabet uses cookies and similar tracking technologies on the website and in the app. Cookies are small text files stored on your device that help the platform remember your preferences and improve your experience.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and game display options. Disabling these may affect your experience.
  • Analytics cookies: Collect anonymised data about how players use the platform, which pages are visited most, and where errors occur. This data is used to improve the platform.
  • Security cookies: Help detect and prevent fraudulent login attempts and suspicious account activity.

Cookie Control: You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your 23 Takabet account. Analytics and functional cookies can be disabled without affecting core platform access.

23 Takabet does not use third-party advertising cookies or allow external advertisers to place tracking technologies on the platform. Your browsing activity on 23 Takabet is not shared with ad networks.

07 Data Security

23 Takabet applies a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure.

  • Encryption in transit: All data transmitted between your device and the 23 Takabet platform is encrypted using TLS 1.2 or higher. Look for the padlock icon in your browser address bar.
  • Encryption at rest: Sensitive data stored on 23 Takabet servers — including identity documents and payment records — is encrypted using AES-256 encryption.
  • Access controls: Access to personal data within 23 Takabet is restricted to staff who need it to perform their job functions. All access is logged and audited.
  • Two-factor authentication: 23 Takabet supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA in your account security settings.
  • Regular security audits: The platform undergoes regular penetration testing and security reviews by independent security professionals.
  • Incident response: In the event of a data breach that affects your personal data, 23 Takabet will notify you within 72 hours of becoming aware of the breach, in accordance with applicable data protection regulations.

Your Role in Security: 23 Takabet's security measures protect data on our end, but your account security also depends on you. Use a strong, unique password for your 23 Takabet account, enable 2FA, and never share your login credentials with anyone.

08 Data Retention

23 Takabet retains your personal data for as long as your account is active and for a defined period after account closure, as required by law and for legitimate business purposes such as dispute resolution and financial auditing.

The specific retention periods for each data category are set out in the table in Section 2 of this policy. In general:

  • Account and identity data is retained for the duration of your account plus five years after closure.
  • Financial records are retained for seven years after the last transaction, in line with standard accounting and anti-money laundering requirements.
  • Game history is retained for five years for auditing and dispute resolution purposes.
  • Support communications are retained for three years.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

09 Your Data Rights

As a 23 Takabet player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days.

Right of Access

Request a copy of all personal data 23 Takabet holds about you, including account data, game history, and communication records.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held on your 23 Takabet account.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements. Financial records may need to be retained for regulatory compliance.

Right to Restriction

Request that 23 Takabet restricts the processing of your data while a dispute or correction request is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to the processing of your data for marketing purposes at any time. Your objection will be actioned immediately.

10 Children's Privacy

The 23 Takabet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the platform, please contact us immediately at [email protected].

Upon receiving a report of a minor's account, 23 Takabet will immediately suspend the account, delete all associated personal data, and return any deposited funds to the payment source. Any winnings generated by a minor's account will be forfeited.

23 Takabet uses age verification tools during registration and KYC to prevent minors from accessing the platform. We take our responsibility to protect young people seriously and support all efforts to keep gambling away from those under 18.

11 Third-Party Links

The 23 Takabet platform does not contain links to external third-party websites. All navigation within the platform stays within the 23-takabet.net domain. This means you are always under the protection of this Privacy Policy when using the platform.

If you access the 23 Takabet platform through a link on a third-party website, please be aware that 23 Takabet has no control over the privacy practices of that third-party site. We recommend reviewing the privacy policy of any external site you visit.

12 Updates to This Policy

23 Takabet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes — such as new categories of data being collected or new ways of using your data — 23 Takabet will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. This gives you time to review the updated policy and, if you do not agree, to close your account before the changes apply.

Continued use of the 23 Takabet platform after any policy update constitutes your acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the 23 Takabet data protection team. We are available 24 hours a day, 7 days a week.

Privacy Enquiries
Live Chat
Available 24/7 on Platform
Response Time
Within 30 Days (Data Requests)
Data Protection
AES-256 + TLS 1.2 Encryption

How 23 Takabet Protects Your Privacy

Privacy at 23 Takabet is not just a policy document — it is a set of real practices that protect your data every time you use the platform.

End-to-End Encryption

Every connection to 23 Takabet is protected by TLS encryption. Your login credentials, payment details, and personal data are never transmitted in plain text. What you send stays between you and the platform.

Zero Data Selling

23 Takabet has never sold player data and never will. Your information is used only to run your account, process your payments, and keep the platform secure. It is not shared with advertisers or data brokers.

Full Data Access Rights

You can request a complete copy of your 23 Takabet data at any time. We will deliver it within 30 days in a readable format. You also have the right to correct, restrict, or delete your data whenever you choose.

Opt-Out Marketing

Promotional messages from 23 Takabet are opt-in only. If you never want to hear about bonuses or promotions, simply leave the marketing preference unchecked. You can change this setting at any time from your account.

Minimal Cookie Use

23 Takabet uses only the cookies needed to keep the platform running and to understand how it is used. No advertising cookies, no cross-site tracking, no third-party ad networks. Your browsing stays private.

Breach Notification

If a security incident ever affects your personal data, 23 Takabet will notify you within 72 hours. We will tell you what happened, what data was affected, and what steps we are taking to protect you.

Play with Confidence

Your Data Is Safe at 23 Takabet

Now you know exactly how 23 Takabet handles your data, you can play with complete confidence. Register today, deposit via bKash or Nagad, and claim your welcome bonus — knowing your privacy is protected every step of the way.

18+ only. Play responsibly. Responsible Gaming tools available.